Kigali Serena Hotel | 5-Star Spa & Pool Retreat

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Key details

About the Hotel

Kn3 Ave, Kigali

Close to the Belgian Peacekeepers Memorial

Great

8.7

8.8

/10

4.3

4.7

Loved by Kigali Serena Hotel guests

Really good service

Delicious meals

Spacious rooms

Comfortable beds

"The property includes a swimming pool, sauna, hot tub, etc."

Rachel from United States

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"The Spa is open to hotel residents and the public."

Charlotte Beauvoisin Diary of a Muzungu from Uganda

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"Its beautiful decor, friendly staff and delicious breakfasts are the best of Rwanda."

Laura from United States

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5-star luxury city hotel in Kigali

Location

Kigali Serena Hotel is situated on one of Kigali's most charming boulevards, just ten kilometres from Kigali International Airport. The hotel's central location allows guests to access the Central Business District within a five-minute walk. The surrounding area includes government and administrative districts, providing a secure environment for both business and leisure travelers.

Rooms

Kigali Serena Hotel offers 148 sophisticated rooms and suites designed to cater to both corporate and leisure guests. Room options include standard and deluxe configurations, as well as 25 lavish suites, ensuring ample space and comfort. The standout is the Presidential Suite, which provides 300 square meters of living space, a master bedroom with a Jacuzzi, and a private dining room.

Dining

Culinary offerings at Kigali Serena Hotel consist of a variety of restaurants that serve both local and international cuisines. Sokoni Restaurant features a lively environment and a weekly African buffet complete with live music, while Milima Restaurant specializes in breakfast and a mix of à la carte options for lunch and dinner. Guests can also enjoy 24-hour in-room dining, providing a convenient choice for dining preferences.

Wellness

Maisha Mind Body & Spirit Spa at Kigali Serena Hotel offers a holistic range of wellness treatments, blending contemporary science with traditional practices. Guests can select from numerous massage therapies, detox treatments, and beauty services, many of which utilize locally sourced ingredients. The wellness experience is complemented by an 18-metre landscaped pool and a fully-equipped gymnasium.

Business

The hotel hosts a state-of-the-art conference centre, featuring a 500-seat auditorium and spacious meeting rooms for various corporate events. Notable gatherings, including the World Economic Forum, have taken place in these well-equipped venues. The dedicated business services and technologically advanced support provide all necessary tools for successful meetings.

Highlights

Location: five-minute walk from Central Business District

Rooms: 300 square meters in the Presidential Suite

Dining: African buffet at Sokoni Restaurant

Wellness: holistic treatments at Maisha Spa

Business: venues for events like World Economic Forum

Must-do experiences

Savor 'brochettes' at Magorokosi for a true Rwandan street food delight.
Visit the Kigali Genocide Memorial for a poignant history lesson.
Explore Kimironko Market for vibrant local produce and crafts.
Take a sunset stroll at Nyandungu Eco Park for stunning views.
Experience Rwandan culture at Inema Arts Center with local art exhibits.

Location: Perfect

9.2/10Review score

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Guest Emotional Experience

Explorers, Not TouristsLocal immersion

“I enjoyed walking around the area as well - about 15 minute walking to get to the car-free zone in Kigali”

Rachel from United States

Shine on SocialsPicture perfect

“The swimming pool area was very beautiful.”

Fahad from Kenya

Perfect for Finding FriendsSocial nights

“We then went to the lounge and enjoyed the live music being played and the great singer.”

Vanessa B

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Superior Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Room
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Standard Double or Twin Room
2 persons
25 sq. feet
1 Double bed
Air conditioning
Bathtub
room details

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Check Dates & Room Rates

See what's available for your travel dates

August 2026 - August 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Indulge in diverse culinary delights at Kigali Serena Hotel, where two exquisite dining venues offer a taste of local and international flavors. From vibrant African dishes to family-friendly international selections, every meal is a delightful fusion of tradition and contemporary flair.

The Milima restaurant
African, American, Indian
Ambiance
Traditional ambiance inviting guests to immerse in cultural richness.
Key Offerings
A variety of meal types including kosher, gluten-free, and dairy-free options, served throughout the day from breakfast to dinner.
Reservation
Recommended for dinner.
Open daily from 06:30 to 22:00.
Sokoni Cafe and Bar
International
Ambiance
Family-friendly atmosphere perfect for casual gatherings.
Key Offerings
Offers a range of vegan, gluten-free, and dairy-free meals in a relaxed setting, ideal for midday snacks or evening relaxation.
Reservation
Not needed.
Open daily from 10:00 to 23:00.

Kigali Serena Hotel Location

Kn3 Ave, Kigali

Explore Kigali

Local Highlights Near Kigali Serena Hotel

Kigali Genocide Memorial

30 minutes walking

A profound site dedicated to remembering the 1994 genocide, featuring exhibits and guided tours that engage the soul.

Kigali City Tower

19 minutes walking

Kigali's tallest building offering panoramic views of the city, with shops and dining options on the ground floor.

Sainte-Famille Church

15 minutes walking

An iconic Catholic church known for its stunning architecture and tranquil atmosphere, welcoming visitors daily.

Kandt House Natural History Museum

25 minutes walking

A museum in a historic building showcasing Rwanda's natural history with insightful exhibits and a lovely garden.

Hiking at Mt. Kigali

25 minutes walking

A great outdoor escape featuring scenic trails and views of Kigali, accessible for both novice and experienced hikers.

Kigali Cultural Village visit

11 minutes walking

A vibrant space celebrating Rwandan culture through crafts, performances, and local culinary delights.

Yoga at a local studio

10 minutes drive

Relaxing sessions in a serene environment, perfect for unwinding. Check with the hotel for local yoga studio partnerships.

Cycling tours

15 minutes drive

Thrilling biking excursions through Kigali's hills and rural areas, providing a unique perspective and adventure.

Soko Restaurant

3 minutes walking

Casual dining spot offering fusion cuisine with a local twist. Signature dishes feature farm-to-table ingredients.

La Sierra

4 minutes walking

Charming restaurant with a cozy ambience serving grilled meats and vegetarian options; a perfect dinner venue.

Cucina Restaurant

4 minutes walking

Italian cuisine in an elegant setting, known for fresh pasta and classic pizzas; reservations are advised on weekends.

New Cactus

13 minutes walking

A vibrant spot presenting a blend of international and local dishes. The lively atmosphere is perfect for casual diners.

Inema Art Center

35 minutes walking

An inspiring venue showcasing contemporary art, hosting regular exhibitions and events, plus art classes.

Kigali Cultural Center

30 minutes walking

A hub for cultural events and performances, offering live music nights and showcases of local talent.

Uburanga Arts Studio

15 minutes walking

A local artist's studio featuring displays of paintings and crafts, with workshops available for all ages.

Kigali Jazz Junction

10 minutes drive

Popular jazz venue with weekly shows featuring local and international artists; a perfect nightlife spot for music lovers.

Getting around

City Centre
Kigali 9 min · 2300 ft
Airports
Kigali International (KGL) 21 min · 8.4 mi
Goma (GOM) 241 min · 99.8 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of USD 20.0 per person.

Pets

Pets are not allowed.

Languages

Swahili

Year renovated:

2007

Number of floors:

Number of rooms:

192

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review score

Based on 341 verified reviews

8.6 /10

Great

87 %

Recommend

Cleanliness

9.1/10

Comfort

9.2/10

Facilities

8.8/10

Free WiFi

8.5/10

Location

9.2/10

Staff

9.1/10

Value for money

8.5/10

Pros

Wonderful location

Friendly staff

Great breakfast

Cons

Lukewarm water

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Questions of the users

About Kigali Serena Hotel

Is it possible to get a discount if I want to stay in a double room for an extended period?

10 January 2024

For any inquiries related to discounts for long stays, it's best to contact the hotel directly for the most accurate information.

Can I arrange for a late check-in if my flight arrives in Kigali at midnight?

15 February 2024

For check-in arrangements during late hours, prior communication with the hotel for confirmation is highly recommended.

Are there accommodations available that can comfortably fit three guests with separate beds?

20 March 2024

The Superior room type is available and can comfortably fit three guests with separate beds.

Is the swimming pool accessible to people who are not staying at the hotel? If so, what are the charges?

25 April 2024

External guests can access the swimming pool for a fee of $40.00 for adults and $20.00 for children, which includes access to gym, sauna, and Jacuzzi.

What makes Kigali Serena Hotel a unique destination compared to other hotels in the area?

05 May 2024

Kigali Serena Hotel stands out for its blend of Rwandan heritage with luxurious modern amenities, offering a serene environment and exceptional hospitality.

Does the hotel offer family-friendly accommodations and services?

10 June 2024

Yes, family-friendly options are available, including interconnecting rooms, additional beds, and babysitting services to ensure a comfortable stay for all ages.

What type of dining experiences can guests expect at the hotel?

15 July 2024

Guests can indulge in a variety of culinary delights, ranging from authentic Rwandese dishes to international cuisine, across the hotel's dining options.

Are there any wellness facilities available for guests during their stay?

30 August 2024

Yes, the hotel features a comprehensive spa, Maisha Mind Body & Spirit Spa, offering various wellness treatments and fitness facilities.

What types of events can be held at the hotel's conference facilities?

15 September 2024

The conference facilities are versatile and can accommodate a wide range of events, including corporate meetings, social gatherings, and large banquets.

Can you recommend activities or excursions in Kigali for hotel guests?

20 October 2024

Guests are encouraged to explore local attractions, including museums, cultural sites, and nature reserves that highlight the rich heritage and natural beauty of Rwanda.